WhatsApp CRM for sales teams in India
Every WhatsApp lead in one pipeline. Answered fast, followed up, closed.
W3 AI CRM brings your WhatsApp numbers, Facebook leads, AI replies and follow-ups into one sales pipeline, so your team spends its time closing deals, not copying data between apps.
Free, unlimited access for 15 days · No credit card · WhatsApp setup guided through Meta verification
Sound familiar?
Leads move fast. Most sales stacks don’t.
Leads live on personal phones. When a rep leaves, their chats, and your customers, go with them.
Facebook leads wait hours for a reply. By then, they’ve already spoken to a competitor.
Follow-up stops after the second message, because nobody remembers to send the third.
Your CRM and your WhatsApp don’t talk to each other, so your reports are guesswork.
One system, not five
WhatsApp, AI replies, leads and your pipeline. One place.
New enquiries become contacts and deals automatically. AI handles the first reply when you want it to. Your team picks up every conversation from a shared inbox, and you see the whole pipeline on one board.
WhatsApp CRM
The WhatsApp CRM that never forgets a follow-up
Run sales on WhatsApp with a WhatsApp CRM: bulk drip campaigns, automated follow-ups and every chat linked to the right contact and deal.
AI Sales Dashboard
An AI sales dashboard you can simply talk to
An AI sales dashboard where you ask questions in plain English and get charts instantly. Natural language CRM reporting with no SQL or spreadsheets.
AI Email Auto-Reply
AI email auto-reply that answers leads in minutes, not days
AI email auto reply for sales teams: threaded Gmail and Outlook inbox inside your CRM, AI-drafted replies and safe send limits built in.
Call Tracking
A call recording CRM that logs every sales call for you
A call recording CRM that logs every sales call automatically: Android call-log app, cloud calling, recordings on the deal and call reports.
AI Chatbot
An AI chatbot that knows your business, and what it is costing you
An AI chatbot trained on your own documents, for WhatsApp and your website. Free AI credits included, bring your own API key, and see every token you use.
Security & Access Control
Give every sub-user exactly the access they need, no more
Two-factor auth with any authenticator app, custom access levels for every sub-user, and pipeline-level permissions, built into every W3 AI CRM workspace.
Why teams choose W3
Built around WhatsApp, not retrofitted to it.
WhatsApp built in, not bolted on
Team Inbox, the record-level WhatsApp tab, templates in automations and auto-created deals all work on the same contact.
AI with a safety net
Confidence-based hand-off to a person, test mode before go-live, and a full log of every AI reply.
Keep your WhatsApp number
Coexistence lets your team use the WhatsApp Business app on their phone and the CRM, on the same number.
Nurture with guardrails
Quiet hours, holiday pauses and per-contact message caps protect your number’s quality rating.
No markup on WhatsApp messages
Meta bills you directly at its published rates. We don’t add a resale margin on top.
Free AI credits, or bring your own key
Start on included AI usage with no API key needed, or connect your own Claude, OpenAI or Gemini key and see every token spent in the usage report.
Visual sales pipeline
See every deal. Know the next move.
- Drag-and-drop Kanban. Move deals between stages, or switch to list view. Multiple pipelines per team.
- Custom filters that stick. Combine conditions with AND/OR, sort by any field and the filter is remembered per pipeline.
- Bulk actions. Select many deals to assign, move, copy or delete in one go.
- Nothing goes overdue silently. Overdue tasks turn red and due chips show what needs attention today.
- Custom fields, your way. Add your own fields to contacts, companies and deals, and rename "Deals" to whatever your team calls them, like "Leads" or "Admissions," with no code.
Built for how you sell
One CRM across real estate, education, clinics and B2B.
Real estate
Facebook leads become deals instantly. AI shares project details and brochures while your team books site visits from the shared inbox.
Education & coaching
AI answers fee, batch and eligibility questions after hours. Counsellors take over for applicants who need a real conversation.
Clinics & diagnostics
Enquiries get answered fast and follow-ups run on their own, with patient conversations staying on the clinic’s number, not a staff member’s phone.
B2B sales & distribution
Quotes with product line items and discounts, multi-stage pipelines, and won/lost reasons that show exactly where deals are lost.
Built in here. Paid add-ons elsewhere.
Swipe to see all columns →
| Capability | W3 AI CRM | Typical SMB CRM |
|---|---|---|
| No markup on WhatsApp messages | ✓ Pay Meta directly | Reseller markup on top |
| Meta + Google lead ads sync | ✓ Included | Zapier or paid integration |
| Excel/CSV import with smart mapping | ✓ Included | Basic import or manual entry |
| WhatsApp drip campaigns | ✓ Included | Third-party app |
| AI email auto-reply | ✓ Included | Higher tier or add-on |
| Mobile call logging (Android) | ✓ Included | Separate tool |
| Ask-your-data AI dashboard | ✓ Included | Enterprise tier |
| No-code automation | ✓ Included | Higher tier |
| AI chatbot with free credits + bring-your-own key | ✓ Included | Charged per message or seat |
| Custom access levels per sub-user | ✓ Included | Enterprise tier only |
Frequently asked questions
Do I need the WhatsApp Business API?
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You connect through Meta’s official signup inside W3. You’ll need a Facebook account and a Meta Business Portfolio, and some features need Meta Business Verification. We guide you through it.
Can I keep using WhatsApp on my phone?
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Yes. With Coexistence, you keep using the WhatsApp Business app on your phone while your team works the same number from the CRM.
Who pays for WhatsApp messages?
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Meta bills you directly at its published rates. W3 adds no markup.
Can AI say something wrong?
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It can, like any AI. That’s why it only answers from your own knowledge, hands off to a person below a confidence level you set, can be tested on chosen numbers first, and every reply is logged for review.
Is there a mobile app?
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W3 works in your phone’s browser. An Android app is available to sync phone call logs. A full native mobile app isn’t available yet.
Do I need my own AI API key?
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No. Every workspace starts on free, included AI credits. If you prefer, connect your own Claude, OpenAI or Gemini key any time and track every token in the usage report.
Every lead you paid for deserves a reply.
Every feature, unlimited, free for 15 days. No credit card.